Return Policy

We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy.

Return Window:
You may return eligible items within 2 weeks from the date of delivery. Returns will not be accepted later than 2 weeks after delivered date.

Eligibility Criteria:
- Items must be unused, undamaged, and in their original packaging with attached tag.
- Returns must be initiated within the 2 week period.
- Certain items, such as personalized or customized preferences, are exempt from return.

Refund Process:
Upon receipt and inspection of the returned item(s), we will issue a full refund less the cost of shipping within 5 business days. Refunds will be processed using the original method of payment.

Initiating a Return:
To initiate a return, please contact our customer service team with your order details and reason for return. We will guide you through the process and provide you with the necessary instructions and return authorization, if applicable.

Contact Us:
If you have any questions or concerns regarding our return policy or the return process, please don't hesitate to contact our customer service team. We are here to assist you in any way we can. razzmatazzjewelry@gmail.com

Thank you for shopping with us. Your satisfaction is our priority.